Privacy Policy

ZimSwitch Online is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This policy describes how we collect, use, and safeguard your data when you use our platform.

What Data We Collect

• Personal information you provide (name, email, phone number, address)
• Payment and transaction details processed through our platform
• Usage analytics and technical data for platform improvement
• Business information for merchant accounts (KYC/KYB documentation)

How We Use Your Data

• To process payments, donations, and provide transaction receipts
• To verify merchant identity and prevent fraud
• To improve our platform, services, and user experience
• To communicate important updates about your account and transactions
• To comply with legal and regulatory requirements

Your Rights

Data Security

We implement industry-standard security measures to protect your data, including encryption, secure data centers, and regular security audits. All payment transactions are processed through PCI-DSS compliant systems.