New to Zimswitch Online?
Start with platform overview, merchant readiness and your first integration steps.
Knowledge Centre
Zimswitch Online Knowledge Centre
Guides, API documentation, merchant support, security content and official videos — organised for merchants, developers and support teams.
Start Here
Choose Your Path
Curated entry points for new merchants, integrators, testers and security reviewers.
Integrating Payments?
Copy n Pay, Server-to-Server and Pay by Link — choose the integration path that fits your checkout.
Testing or Certifying?
Use the sandbox and card/BIN checker to validate flows before production enablement.
Security & Fraud Awareness
Review payment security controls and watch official fraud-awareness content.
Getting Started
Platform Overview & Readiness
Article
Featured
Getting Started
Getting started with Zimswitch Online
A practical overview for merchants preparing to accept Zimswitch-enabled e-commerce payments.
Integration Documentation
API & Integration Guides
API Docs
Documentation
Live
Integrations
COPYandPAY Integration Guide
Interactive guide — prepare checkout, render the hosted widget, and verify payment status with live UAT credential testing.
API Docs
Documentation
Updated
Integrations
Hosted checkout integration guide
Learn the request, checkout widget, callback and result verification flow used by the sandbox.
API Docs
Integration Guide
Live
Integrations
Copy n Pay Integration Guide
Hosted payment widget checkout — prepare checkout, render widget, verify payment status server-side.
API Docs
Integration Guide
Available in Sandbox
Integrations
Server-to-Server Integration Guide
Direct backend API payments — debit, pre-auth, capture, async flows and PCI responsibilities.
API Docs
Integration Guide
Requires Enablement
Integrations
Pay by Link Integration Guide
Generate shareable payment links for invoices, campaigns, events and customer-not-present collections.
Merchant & Support Tools
Onboarding & Card Readiness
Help Doc
New
Merchant Support
BIN enablement and member institution readiness
Check a card BIN, capture enablement interest and route requests to the relevant member institution.
Checklist
Live
Merchant Support
Merchant onboarding checklist
Documents, acquiring bank readiness and testing steps for going live with Zimswitch Online.
Article
Live
Donations & Campaigns
Donations and campaign payments
How charities can receive donations, reconcile references and support anonymous giving.
Official Videos
Zimswitch Video Library
Videos · Video
Zimswitch Online
Overview of Zimswitch Online and how it supports secure digital payment acceptance for merchants and customers.
Live
Videos · Video
Zimswitch Online Explained: How to Get Started
Introductory guide explaining how users and merchants can get started with Zimswitch Online.
Live
Videos · Video
Why Choose Zimswitch Online Payments?
Explains the benefits of using Zimswitch Online for local digital payments, merchant acceptance and secure checkout.
Live
Videos · Video
Zim Online Payments
Online payments going up! On the #AfricaTechKin on @zifmstereo this week, I report on the new Digital Services Withholding Tax. Full show on ZiFM's YT!
Featured
Security & Compliance
Payment Security & Fraud Awareness
Guide
Recommended
Payment Security
Payment security and data handling
How hosted payment fields, masking, consent, validation and audit logging reduce compliance exposure.
Payment Security · Video
Payment Insights Series Episode 2 - Scams and Fraud
Security awareness content covering fraud and scam risks relevant to online payments and customer protection.
Live
Articles
Latest Knowledge Articles
2026-06-01 · 6 min read
Getting Started with Zimswitch Online
A practical first step for merchants preparing to accept Zimswitch-enabled e-commerce payments.
2026-06-15 · 4 min read
How Donation References Work
Every donation generates a traceable reference from checkout through confirmation.
2026-06-20 · 5 min read
BIN Enablement: What Merchants Need to Know
Use the card checker to verify BIN status and capture enablement interest.
FAQs
Frequently Asked Questions
Answers to common merchant, developer and donor questions.
No. The public flows use hosted payment fields or sandbox simulation paths. Full PAN and CVV should never be stored by this application.
Yes. The sandbox provides test credentials, sample payment methods and a test payment journey that is separate from production processing.
The card checker captures only the first six digits and consented contact details, then queues a support/member institution follow-up request.
Each donation journey creates a reference that carries through the payment summary, gateway result and confirmation screen.