Knowledge Centre

Zimswitch Online Knowledge Centre

Guides, API documentation, merchant support, security content and official videos — organised for merchants, developers and support teams.

Integration guides Merchant onboarding Card/BIN checker Videos

Search guides, API documentation, videos and FAQs

Showing 4 results in Videos
Clear filters
Videos

Official Zimswitch Videos

Platform overviews, getting-started guidance and payment security content from the official Zimswitch YouTube channel.

Videos · Video

Zimswitch Online

Overview of Zimswitch Online and how it supports secure digital payment acceptance for merchants and customers.

Live
Videos · Video

Zimswitch Online Explained: How to Get Started

Introductory guide explaining how users and merchants can get started with Zimswitch Online.

Live
Videos · Video

Why Choose Zimswitch Online Payments?

Explains the benefits of using Zimswitch Online for local digital payments, merchant acceptance and secure checkout.

Live
Videos · Video

Zim Online Payments

Online payments going up! On the #AfricaTechKin on @zifmstereo this week, I report on the new Digital Services Withholding Tax. Full show on ZiFM's YT!

Featured
FAQs

Frequently Asked Questions

Answers to common merchant, developer and donor questions.

No. The public flows use hosted payment fields or sandbox simulation paths. Full PAN and CVV should never be stored by this application.

Yes. The sandbox provides test credentials, sample payment methods and a test payment journey that is separate from production processing.

The card checker captures only the first six digits and consented contact details, then queues a support/member institution follow-up request.

Each donation journey creates a reference that carries through the payment summary, gateway result and confirmation screen.

Need a practical next step?

Open sandbox Start onboarding Contact support