Knowledge Centre

Resources for merchants, developers and support teams

Search FAQs, integration guides, documentation, videos and operational guidance for Zimswitch Online.

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Article · 6 min read

Getting started with Zimswitch Online

A practical overview for merchants preparing to accept Zimswitch-enabled e-commerce payments.

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Documentation · 10 min read

Hosted checkout integration guide

Learn the request, checkout widget, callback and result verification flow used by the sandbox.

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FAQ · 5 min read

Payment security and data handling

How hosted payment fields, masking, consent, validation and audit logging reduce compliance exposure.

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Developer Videos · 8 min video

Sandbox walkthrough video

A short developer walkthrough of creating and verifying a sandbox payment.

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FAQs

Frequently Asked Questions

Answers to common merchant, developer and donor questions.

No. The public flows use hosted payment fields or sandbox simulation paths. Full PAN and CVV should never be stored by this application.

Yes. The sandbox provides test credentials, sample payment methods and a test payment journey that is separate from production processing.

The card checker captures only the first six digits and consented contact details, then queues a support/member institution follow-up request.

Each donation journey creates a reference that carries through the payment summary, gateway result and confirmation screen.

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