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Zimswitch Online Knowledge Centre

Guides, API documentation, merchant support, security content and official videos — organised for merchants, developers and support teams.

Integration guides Merchant onboarding Card/BIN checker Videos

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Merchant Support

Documents, acquiring bank readiness and testing steps for going live with Zimswitch Online.

FAQs

Answers to common merchant, developer and donor questions.

No. The public flows use hosted payment fields or sandbox simulation paths. Full PAN and CVV should never be stored by this application.

Yes. The sandbox provides test credentials, sample payment methods and a test payment journey that is separate from production processing.

The card checker captures only the first six digits and consented contact details, then queues a support/member institution follow-up request.

Each donation journey creates a reference that carries through the payment summary, gateway result and confirmation screen.

Open sandbox Start onboarding Contact support